Return & Exchange Policy

This site is managed by VARUNA JITHESH team engaging in sales and marketing of all VARUNA JITHESH original products retailing through their website www.varunajithesh.in . VARUNA JITHESH completely engage in management of the website www.varunajithesh.in and sale of all products listed on www.varunajithesh.in and payment collection against these sales. 

By accessing, shopping on this site, you indicate your unconditional acceptance of these Return/Exchange Policy. We reserve this right, in our sole discretion, to update or revise these Return/Exchange Policy. Continued use of the site following the posting of any changes to the ‘Return/Exchange Policy’, constitutes your acceptance of those changes. 

We have a simple and hassle free return and/or exchange policy for certain products purchased from the Website provided that the following conditions are fulfilled:

All products ordered from the Website and successfully delivered to the Customer may be returned or exchanged in accordance with the terms contained herein.

  • All refunds are made only in the form of credit note which shall be used on the next purchase.
  • We will not accept products if –

         (a) The products are damaged

         (b) There is a change in the quality or other characteristics of the product

         (c) The product is altered in any way

         (d) The product has been worn

  • List of non-returnable products shall be custom made products; altered products as per the specifications/measurements provided by you.
  • Please contact us for any return/exchange within 2 days of the product being received.
  • The return shipping charge will have to be paid by the customer.
  • To be eligible for a return or exchange, your item must be approved subject to being unused, unworn and in the same condition that you received it. All the tags, labels, original packaging etc. should be intact and the garments should not be washed, used or in spoiled/damaged condition. We reserve the right to decide whether this term is fulfilled.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.
  • Please note that items purchased at www.varunajithesh.in cannot be returned in a VARUNA JITHESH store for exchange or refund.

We reserve the right to reject any returns or exchange requests if the product doesn’t match the approval criteria.

  • If the quality check team does not approve the product, the product will be returned back to customer within 15 working days of the product being received.
  • If your return is approved, the refund will only be in the form of online store credits.
  • If the exchange is approved, you will be redirected to the relevant page to select new products for purchase.
  • Store credit only pertains to the amount of the purchase and not the shipping cost.
  • Store credits are non-refundable and non-transferable.
  • If it is found that the claimed shipment was not delivered to the shipment or us was empty, the onus shall be on the customer to provide the proof of delivery to us to establish his claim of return.

We will immediately notify you on the status of your refund or exchange after our inspection.

Alterations Policy

All alterations have a minimum lead-time of 15 days which may extend depending on the extent of alteration required. We take 4 days to confirm the possibility of alteration after receiving a request. However, to-and-fro shipping and custom duty charges will have to be borne by the customer in case of alterations or exchange.

Courier the Parcel back to us:

VARUNA JITHESH
Plot no 2, Mithila, Saket
Sanikpuri, Hyderabad, Telangana, INDIA
Pin - 500062
Tel No: +91 8008513071
Email id: varuna.jithesh2010@gmail.com