Terms & Conditions

This site is managed by VARUNA JITHESH team engaging in sales and marketing of all VARUNA JITHESH original products retailing through their website www.varunajithesh.in . VARUNA JITHESH completely engage in management of the website www.varunajithesh.in and sale of all products listed on www.varunajithesh.in and payment collection against these sales. 

By accessing, shopping on this site, you indicate your unconditional acceptance of these terms & conditions. We reserve this right, in our sole discretion, to update or revise these terms & conditions. Continued use of the site following the posting of any changes to the ‘terms & conditions’, constitutes your acceptance of those changes. At “www.varunajithesh.in”, we try our best to create a space where you can explore and shop for all your favorite things in a safe and secure environment. All products and information displayed on “www.varunajithesh.in” constitutes an "invitation to offer". “www.varunajithesh.in” reserves the right to accept or reject your offer. Your order for purchase, constitutes your "offer" which shall be subject to the terms and conditions as listed below.

Orders

This Website offers for sale certain products (the “Products”) domestically (i.e. in India) and internationally. If you purchase any Products, you will be responsible for paying any applicable tax, which will be elaborated at the time of checkout. We take no responsibility for any order placed/ refund claimed by any minor, any person of unsound mind, unauthorized agents and/or any person otherwise incompetent to place such order/claim refund.

Delivery and Shipping

Orders are packed and shipped Monday – Friday only. Orders placed on weekends and select holidays are processed on the next business day. If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed an additional 2 business days. Orders with out of stock item(s), may take an additional business days to process.

We ship from Hyderabad, India to all Territories in India except those PIN Codes not serviced by our Logistics Partner.  The cost of shipping will be calculated and indicated at the time of Checkout. The price you see on the checkout page is inclusive of shipping cost and is exactly what you would pay.

Please Note: Although we try our best to deliver your items during the estimated timeframe, delivery dates are not guaranteed. No extra handling charges will be charged to you at the time of delivery. Please do not make any such extra payments to anyone at the time of delivery.

You could track the status of your order from our Logistics partner website DHL & DTDC. Unless requested by the Logistics partner, we do not require a signature for delivery. We do not ask for any personal information from our customers at the time of delivery other than identification proof. Please be careful while providing any information to any person claiming to be an agent of www.varunajithesh.in

Not all products qualify for Fast Track Shipping. The order will be dispatched only after receipt of payment from your end. Estimated time of delivery shall be calculated from the date of dispatch only.

Payments

You may opt for a payment method as listed in our website. If your payment method has been declined, do one of the following:

  • Confirm your credit/debit card number, expiration date, billing address, and phone number were entered correctly in Your Account.
  • Contact your bank.
  • Contact us

Call us at +91 8008513071 for immediate support.

Return/Exchange Policy

We have a simple and hassle free return and/or exchange policy for certain products purchased from the Website provided that the following conditions are fulfilled:

All products ordered from the Website and successfully delivered to the Customer may be returned or exchanged in accordance with the terms contained herein.

  • All refunds are made only in the form of credit note which shall be used on the next purchase.
  • We will not accept products if –

          (a) The products are damaged

          (b) There is a change in the quality or other characteristics of the   product

          (c) The product is altered in any way

          (d) The product has been worn

  • List of non-returnable products shall be custom made products; altered products as per the specifications/measurements provided by you.
  • Please contact us for any return/exchange within 2 days of the product being received.
  • The return shipping charge will have to be paid by the customer.
  • To be eligible for a return or exchange, your item must be approved subject to being unused, unworn and in the same condition that you received it. All the tags, labels, original packaging etc. should be intact and the garments should not be washed, used or in spoiled/damaged condition. We reserve the right to decide whether this term is fulfilled.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.
  • Please note that items purchased at www.varunajithesh.in cannot be returned in a VARUNA JITHESH store for exchange or refund.

We reserve the right to reject any returns or exchange requests if the product doesn’t match the approval criteria.

  • If the quality check team does not approve the product, the product will be returned back to customer within 15 working days of the product being received.
  • If your return is approved, the refund will only be in the form of online store credits.
  • If the exchange is approved, you will be redirected to the relevant page to select new products for purchase.
  • Store credit only pertains to the amount of the purchase and not the shipping cost.
  • Store credits are non-refundable and non-transferable.
  • If it is found that the claimed shipment was not delivered to the shipment or us was empty, the onus shall be on the customer to provide the proof of delivery to us to establish his claim of return.

We will immediately notify you on the status of your refund or exchange after our inspection.

Communications

When you send e-mails to us, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by any other mode of communication.

Complaint Greviences

If you have any queries or questions about these terms, please contact us at: Phone: +91 8008513071 or email us at varuna.jithesh2010@gmail.com